Employee Experience Expert
Are you a front runner in the field of employee experience? Are you experienced in using design thinking for complex challenges? Are you passionate about creating a positive work environment and enhancing the employee experience? Then this might be the perfect role for you! We are looking for an employee experience expert in our HR strategy and change team!
What are you going to do?
As an employee experience expert you will be responsible for developing and implementing strategies and initiatives that enhance the overall employee experience. In this role you will work closely with HR colleagues and other departments to identify opportunity areas for improvement and implement solutions that promote employee engagement, retention, and satisfaction.
Your main responsibilities:
- Initiate and collaborate on change projects that align with the NN strategy, HR priorities and incorporate the employee perspective
- Lead projects, using the design thinking methodology: conduct research, journey mapping, ideation
- Prototyping, gather feedback and insights and analyse data to identify areas of improvement
- Be a front runner in the field of EX and engage colleagues and stakeholders in the EX philosophy
- Further develop our employee listening strategy, including product ownership for our Engagement survey Peakon
- Work closely together with the multidisciplinary team NEXT (FM/IT/HR/Communication) on employee experience projects, such as the hybrid way of working, employee listening and other innovative future projects
What we offer you
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:
- Salary between € 4462,- and € 6375,- depending on your knowledge and experience
- 13th month and holiday allowance are paid with your monthly salary
- 27 vacation days for a 5-day working week and one Diversity Day
- A modern pension administered by BeFrank
- Plenty of training and learning opportunities
- NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometres travelled
- Allowances for setting up your home office and for internet use
We work hybrid at NN. Together with your team, you decide where, how and when you work. The official location of this job is The Hague.
What you will bring
We are looking for a creative and experienced CX or EX professional who has a clear vision on employee experience. Our ideal candidate meets the following requirements:
- Master's degree in Human Resources, Psychology, or a related field
- Minimum of 5 years of experience in employee experience, HR, or a related field
- Proven track record in developing and implementing successful employee experience initiatives
- Strong project management skills, ability to manage multiple projects, and execute them within set timelines
- Experience with the Design Thinking methodology and strong analytical skills to interpret data and identify trends
- Strong business acumen, high affinity with technology, data, and analytics, and ability to think strategically and take initiative
- Fluent in both English and Dutch
You will work together with
You will be part of the HR strategy and change team. Together with your communication colleagues, HR Strategy Portfolio manager and project manager you will add value to the change roadmap.
Any questions?
If you have any questions about the job, you can reach out via phone or WhatsApp to Inez Abels, Employee Experience Expert via 06-43053229. Any questions about the process can be directed to Michèle Borsjé, Principal Recruiter via 06-46360105.
